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Multivalue array format in recipes for CRM Analytics

게시 일자: Jul 15, 2026
상세 설명

When users create an array for a multivalue function in CRM Analytics, they may encounter errors (see below) when running the recipe:

DataflowInstance 03Cxxxxxxxxxxxxxxx canceled. Hmm, that didn't work. Please try running the recipe again. Error ID: 2000-6373c12c-0ePxxxxxxxxxxxx. If the error occurs again, contact Salesforce Customer Support.

This error occurs when the array function doesn't match the format Analytics is expecting.
솔루션

You can use the following format for your array function:
  
array(coalesce("field1", ''), coalesce("field2", ''))

NOTE: Make sure you use the API name of the column/field, not the label.

For more information on multivalue functions, see our documentation: Multivalue Functions for Formulas .
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