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Multivalue array format in recipes for CRM Analytics

Data da publicação: Jul 15, 2026
Descrição

When users create an array for a multivalue function in CRM Analytics, they may encounter errors (see below) when running the recipe:

DataflowInstance 03Cxxxxxxxxxxxxxxx canceled. Hmm, that didn't work. Please try running the recipe again. Error ID: 2000-6373c12c-0ePxxxxxxxxxxxx. If the error occurs again, contact Salesforce Customer Support.

This error occurs when the array function doesn't match the format Analytics is expecting.
Resolução

You can use the following format for your array function:
  
array(coalesce("field1", ''), coalesce("field2", ''))

NOTE: Make sure you use the API name of the column/field, not the label.

For more information on multivalue functions, see our documentation: Multivalue Functions for Formulas .
Número do artigo do Knowledge

000394991

 
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Salesforce Help | Article