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How to Request Technical Support for Subscription Management for Commerce Connector

Publiseringsdato: Aug 26, 2024
Beskrivelse
As of the Salesforce Spring '23 release, Salesforce Labs released a new product called Salesforce Subscription Management for Commerce Connector. As this product is developed through the Salesforce Labs Program, it is not part of the Salesforce Success Plan entitlement and therefore not eligible for technical support by Salesforce. 
Løsning
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions.

Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app, please consult the Salesforce message boards - salesforce.com support is not available for these applications.

Questions? Please visit https://success.salesforce.com/answers

If you need assistance with the Salesforce Subscription Management or B2B Commerce, we ask that you please follow this article on how to log a technical support request with Salesforce Support via Salesforce Help. 
 
Knowledge-artikkelnummer

000395249

 
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Salesforce Help | Article