Data 360: Object Tabs are Missing

Reasons why a tab may be hidden

• New features may not be automatically visible
• Updates from lower environments
  • If your organization deploys changes from an environment (sandbox) where Data 360 is not supported, you may be overwriting your tab visibility for Data 360 objects

Add the Navigation Item

If you do not see any Navigation items other than Home, please follow below steps:

• Click on Edit (pencil icon) to the right of the Home tab.
• Click on Add more items and search for the missing Navigation tab(s).
• Select the tabs you wish to add and click on Add Nav item button.

If the tabs are not visible on the Add Nav Item, follow below steps:

• Navigate to Setup.
• In Quick Find, type Profile.
• Select the profile of the Data 360 user that is not able to view the tabs.
• Click on Object Settings.
• Search for Data Streams, Activations, Segments, Profile Explorer, Data Explorer, Data Model, AI Models (whichever tab is missing). You will see that it will have tab settings as Default off or Tab Hidden.
• Click on the tab name that is hidden.
• Click on Edit and update to Default On.
• Refresh the page and you should be able to access the tabs.

Note: If you have reviewed the above details and are still not able to access the Segments, Activations, or Activation Targets tab, please contact your Account Executive to ensure that you have purchased the Segmentation and Activation add-on license. See Data 360 Editions and Licenses for more information about Data 360 licenses.