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Unable to Launch External Configurator in CPQ Nested Bundle

Publish Date: Sep 27, 2025
Description
When a Nested Bundle product in Salesforce CPQ has the field SBQQ__ExternallyConfigurable__c set as True, clicking the configuration wrench in the quote line editor launches the CPQ Configurator rather than the External Configurator.

Example Product Setup:
  • Bundle Product A (SBQQ__ExternallyConfigurable__c = True OR False)
  • Nested Bundle Product B (SBQQ__ExternallyConfigurable__c = True)
Resolution
The External Configurator will only launch from the Top Parent Bundle (Bundle A) when External Configurator = True.
Knowledge Article Number

000395277

 
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Salesforce Help | Article