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Remove the "Asset Service History" from Salesforce Field Service (SFS) Mobile App

Дата публикации: Feb 27, 2026
Описание

How to remove the "Asset Service History" card from the Field Service mobile app.

AssetHistory.png

Решение

To remove the "Asset Service History" card from the Field Service mobile app, follow the instructions below:

Desktop:
Step - 1:
- Login to the Salesforce Org as a System Admin
- Go to Setup.
- Go to Object Manager.
- Search for "Work Order"
- Access the page layout assigned to the service resource/technician user profile.
- Remove the “Asset” lookup field from the Work Order page layout
- Click Save

Step - 2:
- Go to Setup.
- In the Quick Find box, search for "Permission Sets".
- Access the "Field Service Mobile License" permission set.
- Go to "Object Settings" and remove access on "Asset".

Step - 3:
- Go to Setup.
- In the Quick Find box, search for "Profiles".
- Access the profile assigned to the service resource/technician user.
- Go to "Object Settings" and remove access on "Asset".

Mobile:
- From the field service mobile app,
Clear Cached Metadata (Profile > Settings > Advanced Settings > Clear Cached Metadata)
(OR)
Log out and Log in to reflect the metadata changes in the field service mobile app.

Номер статьи базы знаний

000395309

 
Загрузка
Salesforce Help | Article