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Getting Started with Einstein Conversation Insights (ECI)

Julkaisupäivä: Jun 12, 2023
Kuvaus
After turning on Einstein Conversation Insights (ECI) , please see the below resources in getting started:
Ratkaisu
  1. Video (2min): Coach Reps and Drive Revenue with ECI
  2. Video Series: Enabling ECI for Admins (including Zoom or Dialer)
  3. Video Series: ECI Best Practices for Sales Managers & Reps
  4. Recording of Hands-on Enablement Workshop (discussion of ECI end-to-end, including Setup through to connecting via API to 3rd party connectors)
  5. Help Documentation
  6. Implementation Guides (most detailed resource)
Knowledge-artikkelin numero

000395619

 
Ladataan
Salesforce Help | Article