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Error is thrown when user edits Dashboards owned by another user

Date de publication: Apr 27, 2026
Description

Users with “Manage Dashboards in Public Folders” receive an error "You don't have permission to edit this dashboard. Ask your Salesforce admin or the dashboard owner for help." when editing a dashboard they do not own and the 'View Dashboard As' (running user) is set to another user.

To allow a user to edit a dashboard where the owner and 'View Dashboard As' (running user) is set to another user, on top of the “Manage Dashboards in Public Folders” permission, the editor of the dashboard will need additional permission depending on the Role assigned to the running user. 

Résolution

1. If the running user's role is below the editor of the dashboard:

The editor needs 'View My Team’s Dashboards'. This permission allows them to edit dashboards where the running user is beneath them in the role hierarchy

2. If the running user's role is above the editor of the dashboard:

The editor needs 'View All Data'.

Ressources supplémentaires

This behavior has been posted on the IdeaExchange here.

Numéro d’article de la base de connaissances

000395681

 
Chargement
Salesforce Help | Article