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Error: field doesn't exist, is deprecated, or isn't accessible to the Integration User

Fecha de publicación: Apr 30, 2026
Descripción

This error has two possible root causes.

Cause 1: The field no longer exists or has been deprecated in your Salesforce org.

Cause 2: The CRM Analytics Integration User — a system-generated user created when CRM Analytics is enabled — does not have Read access to the field.

Solución

Cause 1: The field no longer exists or has been deprecated in your Salesforce org.

  • Open Object Manager > Object > Field name/API name.

Cause 2: The CRM Analytics Integration User — a system-generated user created when CRM Analytics is enabled — does not have Read access to the field.

  • Open the Analytics Cloud Integration User profile > Object Settings > Object > field. Make sure Read is enabled.

If the field is not visible in the Object Manager, make sure you have access to the field. You may need to check with your System Administrator. If error occurred when creating a CRM Analytics app and the field is not visible in the Object Manager, there might be pre-requisite steps necessary. Review the templated app documentation.

For Account Engagement B2B Analytics App

 

Recursos adicionales


For more information, refer to 
Best Practices: Manage Integration and Security Users

 

Número del artículo de conocimiento

000396265

 
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Salesforce Help | Article