Install or Upgrade CyberSource for Salesforce Billing Payment Gateway

Cybersource, a Visa Solution has developed their own payment gateway integration which supercedes the integration that was developed by Salesforce. This should be used for new implementations. Install links can be obtained at their AppExchange Listing.

If you are currently using the package developed by Salesforce, there is no urgency to change to the one developed by Cybersource. If you are on an older version of this (older than 244) and need to update, please log a support case with Salesforce Billing and provide your production org ID. If you are planning to switch from the Salesforce version to the Cybersource version, please make sure your payment methods will work. We recommend testing in a full sandbox and working with Cybersource to migrate records due to possible differences between Payment Tokens and Customer Tokens.

If you are unsure which integration is installed in your org, you can check the namespace. Go to Setup > Installed Packages and look for Cybersource for Salesforce Billing. The version owned by Cybersource shows the publisher as Cybersource and the namespace as cybsbilling. The integration built by Salesforce shows the publisher as 'cyber source (blng)' and the namespace as csblng.