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Territory Management access for Customer Community Plus Users.

Fecha de publicación: Dec 20, 2024
Descripción
As per the below salesforce documentation, Customer community plus license users does not have access to the Territory Management.

Salesforce Documentation : https://help.salesforce.com/s/articleView?id=sf.users_license_types_communities.htm&type=5
Solución
As per the testing and discussion with the Product Team, it was found that these users are allowed to be added to the territory (User territory Association). Therefore, Customer community plus license users have similar access as of Partner License users like that can be added to the territories and they can access accounts assigned to the territory they are a member of.
Número del artículo de conocimiento

000396972

 
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Salesforce Help | Article