A business requires that when a Lead is converted, a new Implementation__c record should be created (Implementation__c is a Custom Object with a custom Account__c lookup field). The Account should automatically be populated with the value of the Converted Account after the Lead is converted.
We can use a Record-Triggered Flow based on the Lead conversion to create the Implementation__c record and populate the Account field with the converted Account's Id. As a best practice, be sure to build and test Flows in a Sandbox before deploying to a Production environment.
From Setup, navigate to the Home tab. In the Quick Find search box, search for Flows. Click on Flows to navigate to the Flow setup page.
Select New Flow from the top right side of the page. A new window will open — select Record-Triggered Flow, then click the Create button.
The Flow Canvas is now open — from here, we will configure the Flow logic necessary to create an Implementation__c record when a Lead is converted.
Underneath the Start element on the Flow canvas, click on the '+' icon, search for the Create Records element, and click on it to add the element to the canvas.
Field mappings used in this example:
In the top right, click Save to save the Flow — be sure to give it a good name and Description.
As a best practice, be sure to build and test this Flow in a Sandbox. Be sure the Flow is saved, and then click Activate to activate the Flow. Navigate to an unconverted Lead record, and begin the conversion process. After conversion, a new Implementation record should be successfully created, and it should be related to the Converted Account.
Written by: Zack Terry | Salesforce Answers Leader. Zack Terry is a Senior Salesforce Solution Architect at Fast Slow Motion, which aims to be a blessing to business leaders by helping them implement and maximize their use of the Salesforce platform. At the time of writing, Zack has worked in the Salesforce ecosystem for nearly a decade, holds 20 Salesforce Credentials, and has achieved the rank of "All-Star Ranger" on Trailhead. He regularly participates as an Answers Leader in the Salesforce Trailblazer Community.
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