WhatsApp Business Platform Considerations

While much of the initial WhatsApp channel creation can be done directly in your org, there are some aspects of new account creation and ongoing management that are completed within the Meta Business Manager and your WhatsApp Business Account. If you don’t have a Meta Business Manager account, you must create one.

Please don’t create a new Meta Business Manager account if there is a likelihood that your business already has one. If your business manages advertising on Meta products or maintains a brand presence on Meta products, it’s very likely that you’ve already got a Meta Business Manager Account; please consult internal teams and resources to request access to your existing business account.
 

• Create a Meta Business Manager Account
• Business Verification
• Display Name Approval
• Message Template Approval
• Official Business Account (Green Tick Verification)

Review the above categories for solutions to your problem. If none of the above categories are relevant to your problem, open a support case in Help and Training. Please DO NOT open a support case with Meta. Doing so will only delay the resolution of your issue.