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Einstein Recipes - Products Not Loading

Fecha de publicación: Sep 27, 2025
Descripción
Einstein Recipes are Personalization's machine learning algorithms. With Einstein Recipes, you can create configurable algorithmic strategies to present each customer with customized product and content recommendations throughout their various channels. In some cases, product recommendations may not load as expected. For items to appear as recommendations, they must meet all necessary criteria.
Solución
Each product must have a value for the following item attributes:
  • ID
  • Name
  • URL
  • Image URL
  • A price greater than zero
  • Any product inventory counts must be greater than zero.
  • If there’s a published date, the current date must be after it.
  • If there’s an expiration date, the current date must be before it.

Additional Information
About Einstein Recipes
Troubleshoot an Einstein Recipe
Einstein Recipe Ingredients
 
Número del artículo de conocimiento

000888243

 
Cargando
Salesforce Help | Article