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How to submit a support case for Marketing Cloud Growth/Advanced

Publish Date: Mar 26, 2025
Description
  1. Log in to Salesforce, then go to the Help and Training page.
  2. After typing in case Subject and Description, use the Pick a different product & topic link and select Marketing App (Marketing Cloud Growth/Advanced) as the Product. This product selection will route the case to the teams supporting the Marketing Cloud Growth/Advanced product. 
  3. Complete the remaining fields and submit via the Create Case button.
Knowledge Article Number

001107437

 
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Salesforce Help | Article