Loading

Partner Program FAQ: Minimum Program Requirements (Cloud Reseller)

Data pubblicazione: Mar 2, 2026
Descrizione

Audience: Cloud Resellers.

This page answers common questions about the minimum requirements a Cloud Reseller must meet to remain an active member of the Cloud Reseller Program.  If a Cloud Reseller fails to meet the minimum requirements, then they will be at risk of being put on probation or terminated from the Program.  See full details in the FY27 Cloud Reseller Partner Program Policies.


Minimum Requirements Timelines for Newly Onboarded Cloud Resellers:
Within six months of being fully onboarded, net new Cloud Resellers must:

  • Complete and maintain two certifications

  • Provide a Key Contact and backup. A survey will be sent after at the first scheduled evaluation date (March or September) that falls after their onboarding and the Reseller will have 6 months to respond

  • Complete the FY27 Reseller Essentials Enablement Course

To allow for pipeline development, newly enrolled Cloud Resellers have a minimum of 12 months before their first ACV evaluation and renewal rate evaluation.

  • A partner is evaluated at the first scheduled evaluation date (March or September) that falls after their 1-year enrollment date

  • Example: A partner joining in June 2026 will skip September 2026 and March 2026 evaluations. Their first evaluation will be September 2027

 

Minimum Requirements Timelines for Existing Cloud Resellers:
By September 1st, 2026, existing Cloud Resellers must:

  • Complete 2 certifications

  • Provide a Key Contact and backup 

  • Complete the FY27 Reseller Essentials Enablement course 

  • Maintain a 75% renewal rate

  • Meet the minimum ACV thresholds for their segment

Risoluzione

Frequently Asked Questions

Q: If I am reselling in multiple countries, how is my segment determined?

A: Your segment is determined by your weighted progress against the Crest Tier ACV thresholds in each respective segment.

Segment

ACV Target (Crest tier)

Your Performance

% of Target Attained

Established - Core

$2,000,000

$350,000

17.5%

Expanding

$200,000

$75,000

37.5%

Developing

$150,000

$50,000

33.3%

 

In this scenario, because the attained percentage is higher in the Expanding segment, that is how your business will be classified.

Q: How do I access the FY27 Reseller Essentials Enablement Course in Partner Tracks?
A: Option 1:How to access Partner Tracks

  1. Login to Partner Community and click the Learn tab from the main menu.

  2. Scroll down until the Partner Tracks widget and click View all Courses button.

  3. You will be directed to the PRM Portal Enablement tab where Partner Tracks programs live.

 

Option 2: If You Haven’t Accessed Partner Community yet

Here’s how to get started:

Log in to the Partner Community, using this help article.

  1. Click on the Learn tab.

Select Partner Tracks, see this help article to explore available courses and self-enroll.

Numero articolo Knowledge

001109580

 
Caricamento
Salesforce Help | Article