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How to renew an expiring certificate in API Community Manager (ACM)

Veröffentlichungsdatum: Jul 21, 2025
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GOAL

Renew the CA certificate used in the Salesforce organization where you installed the ACM package.
The expiration of the CA certification is notified by an email with the subject "Sandbox: SFDC Expiring Certificate Notification."

Salesforce supports running your communities under a custom domain (e.g., "business.company.com" instead of "company.force.com"). Such functionality requires using a CA (certificate authority) signed certificate. However, the expiring certificate may be from a Connected App or from an Identity Provider.

Please note that in the case of ACM, it may need the configuration of a certificate of Anypoint Platform as an Identity Provider (please refer: https://docs.mulesoft.com/api-community-manager/installation-prerequisites#if-you-do-not-already-have-an-anypoint-platform-identity-provider) or a self-signed certificate to communicate with Anypoint Platform (https://docs.mulesoft.com/api-community-manager/guided-setup#create-a-connected-app).

 
Schritte
Please obtain a new certificate from your vendor, or generate a new one if it's self-generated.
Then, please update it considering the scenarios and steps described in the following Salesforce documentation:

In case you are looking to renew the self-signed certificate that sets up a data bridge between ACM and the Anypoint Platform, please refer to the following article:

Nummer des Knowledge-Artikels

001115668

 
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Salesforce Help | Article