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Take a Full Page Screenshot Using Google Chrome When Reporting An Issue

Publiceringsdatum: Aug 4, 2025
Uppgift

GOAL

When a customer reports an issue and collects evidence it is important to have screenshots showing a web full page rather than a part of it.
Steg
1. Open a page in Google Chrome
2. Open Developer tools: Main Menu -> More Tools -> Developer Tools
3. Toggle Device Toolbar
4. In the Dimensions dropdown choose iPad Pro. This is required to have a decent quality of the screenshot taken. 
5. In the device toolbar click on three dots -> Capture full size screenshot. It is saved to the default downloads folder.
6. Toggle Device Toolbar
7. Close developer tools. 

Refer to the attached GIF recording for more details.
Animated GIF demo
Knowledge-artikelnummer

001117062

 
Laddar
Salesforce Help | Article