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How to Manually Refresh Synchronized Objects/Data Extensions in Contact Builder

Дата публикации: May 8, 2024
Описание

Outside of the initial configuration, records are not evaluated for synchronization to the Marketing Cloud until the Modified Date is changed via a record update.


NOTE: Updates to formula fields do not trigger a change to the Modified Date on a record, and will not trigger a re-synchronization. 

Performing an manual refresh will trigger a re-sync of all records in the CRM, regardless of the last modified date. If you find you are missing expected contacts within a synchronized data extension - such as contacts that have been deleted in the Marketing Cloud but not Salesforce - follow the steps below:

 

 

Решение
  1. Log in to Marketing Cloud
  2. Navigate to Contact Builder > Data Sources> Synchronized >  the desired data source
  3. Click the circular arrow button in the upper righthand corner of the screen just above the “Pause/Resume Sync” button
  4. The object will begin to resynchronize. Depending on the number of records being evaluated, this may take some time. A progress bar will indicate the number of records synced vs remaining.
Дополнительные ресурсы

Implement Synchronized Data Sources Best Practices

 

 

Номер статьи базы знаний

001174561

 
Загрузка
Salesforce Help | Article