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Data 360: Error "The user license doesn't allow the permission" when updating Data 360 Salesforce Connector permission set

Publiceringsdatum: Oct 17, 2025
Beskrivning

When attempting to assign object permissions to Data 360 (Formerly Data Cloud) Connector, you may see the following error:


"Can't save permission set Data 360 Salesforce Connector, which is assigned to a user with a user license Cloud Integration User. The user license doesn't allow the permission: <Object Name>"

This error is usually thrown when the Cloud Integration User doesn’t have the required license to access the object(s) listed in the error.

The Cloud Integration User (also known as the Platform Integration User) is a special user account within Salesforce that is created by the System and is used by Data 360 to access data within the Salesforce Objects.

An example of how the error would look for Quote object:

Please review the following:
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: Read Quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: Modify All quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: Delete Quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: Edit Quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: Create Quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. The user license doesn't allow the permission: View All Quotes
Can't save permission set Data Cloud Salesforce Connector, which is assigned to a user with user license Cloud Integration User. This permission set contains an object that requires a license. Before continuing, assign the user to the related permission set license.
Lösning

To resolve this, you would need to activate the License for Platform Integration. Here are the steps:

  1. Navigate to Setup > Search Company Information > Click Go to list under Permission Set Licenses.
  2. Click on the License that is associated with the Object and then select Enable for Integrations. For example, if you see this error when attempting to enable the permissions for the Quotes Object, which is a CPQ license object, you would need to follow the above step for the CPQ license.
  3. Once the license is enabled, you can proceed to configure object and field permissions for any Salesforce object associated with those licenses.

Note: for some products/licenses a system permission may also need to be assigned to the Data 360 Salesforce Connector permission set to access objects. For example, to access the Visit object, we have to enable Industries Visit license for integrations; check Manage Industries Visit system permission. If after reviewing the Help documentation for that feature you are unsure if a system permission is required, please reach out to Salesforce support for assistance.

Ytterligare resurser

Refer to Platform Integration User for more details about this system created user.

Knowledge-artikelnummer

001233479

 
Laddar
Salesforce Help | Article