Loading

Configure a MobileConnect SMS custom link-shortening domain

Fecha de publicación: Mar 16, 2026
Descripción

URLs in SMS messages sent by Journey Builder and MobileConnect can be automatically shortened with link tracking support. Configure an SMS custom domain to have our shortener generate URLs with your own domain. 

Each SMS custom domain requires the consumption of a Private Domain SKU. Once configured, the SMS custom domain can be applied to any business unit in your enterprise at no additional charge. 

One (1) SMS custom domain can be configured per MID. An SMS custom domain can be used in only a single stack at once. 

DNS for the custom domain must be managed by the customer, except when the domain is a child of an existing delegated SAP domain.

Solución

To configure an SMS custom domain, raise a support request with the following details:

Subject

Configure SMS custom domain

Description

MID(s): The MemberID(s) of the Marketing Cloud account(s) to be assigned the custom domain. 
Domain - Custom domain used for shorterned links. DNS for the domain must be dedicated to the feature.

Número del artículo de conocimiento

001426376

 
Cargando
Salesforce Help | Article