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Unable to assign queue to an object

Fecha de publicación: Feb 20, 2025
Descripción

When you are trying to create a queue with a required object but are unable to view the same under the available objects.

Solución

Change the Sharing Settings for the object from 'Controlled By Parent' to Private. Then it will show up under Supported Objects in Queues. 

Número del artículo de conocimiento

001453690

 
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Salesforce Help | Article