Processes and Folders Recommended to Put in the Allow List of Antivirus Scanning for Tableau Desktop and Prep Builder

Windows

For Tableau Prep Builder, the following processes and folders are recommended to be in antivirus exclusions:

Processes:

• Tableau Prep Builder.exe
• tabprotosrv.exe
• tdeserver64.exe
• prepservice.exe
• hyperd.exe
• hyperdstarter.exe
• eps.exe
• tabminerva.exe( prior to version 2021, it's called prepservice.exe)

Folders:

• C:\Users\<user account>\Documents\My Tableau Prep Repository
• C:\Program Files\Tableau\
• C:\Users\<User Account>\AppData\Local\Tableau
• C:\Users\<UserAccount>\AppData\Local\Temp\TableauTemp
• C:\Users\<UserAccount>\AppData\Local\Temp\*\TableauTemp
• C:\Users\<UserAccount>\AppData\Local\Temp\*\*\TableauTemp

For Tableau Desktop, the following processes and folders are recommended to be in antivirus exclusions:

Processes:

• tableau.exe
• tabprotosrv.exe
• tdeserver64.exe
• hyperd.exe
• hyperdstarter.exe
• QtWebEngineProcess.exe
• java.exe
• eps.exe

Folders:

• C:\Users\<user account>\Documents\My Tableau Repository
• C:\Program Files\Tableau
• C:\Users\<User Account>\AppData\Local\Tableau
• C:\Users\<UserAccount>\AppData\Local\Temp\TableauTemp
• C:\Users\<UserAccount>\AppData\Local\Temp\*\TableauTemp
• C:\Users\<UserAccount>\AppData\Local\Temp\*\*\TableauTemp

---------------------------------------------------------

MacOS:

For Tableau Prep Builder, the following Processes and folders are recommended to be in antivirus exclusions:

Processes:

• Tableau Prep Builder
• tabprotosrv
• tdeserver64
• prepservice
• hyperd
• hyperdstarter
• tabminerva
• eps

Folders:

• /Users/<user account>/Documents/My Tableau Prep Repository
• /Applications/Tableau/
• /Users/<user>/Library/Application Support/Tableau Prep Builder <version>/
• ~/Library/Application Support/Tableau Prep Builder <version>/͏͏͏͏
• /Library/Tableau Prep Builder <version>/
• ~/Library/Tableau Prep Builder <version>/

Note: Depending on system configuration there may be some variations in the Library/Preference folders that may also need to be included:

• /Library/Preferences/Tableau Prep Builder <version>/
• ~/Library/Preferences/Tableau Prep Builder <version>/

For Tableau Desktop, the following Processes and folders are recommended to be in antivirus exclusions:

Processes:

• tableau
• tabprotosrv
• tdeserver64
• hyperd
• hyperdstarter
• QtWebEngineProcess
• eps

Folders:

• /Users/<user account>/Documents/My Tableau Repository
• /Applications/Tableau/
• /Users/<user>/Library/Application Support/Tableau/
• ~/Library/Application Support/Tableau/͏͏͏͏
• /Library/Tableau/
• ~/Library/Tableauu/

Note: Depending on system configuration there may be some variation the Library/Preference folders may also need to be included:

• /Library/Preferences/Tableau/
• ~/Library/Preferences/Tableau/