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Tableau Desktop is not Recognizing the UNC Path on a Windows Mapped Drive

Publiceringsdatum: Mar 27, 2026
Beskrivning

When navigating to a network path with file open, Tableau Desktop does not recognize any UNC paths mapped in Windows.

Additionally, you may notice that the following behaviors might occur:

  • Double clicking a Tableau .twbx file, results in Tableau Desktop opening but the file does not open.
  • When all files are local to the computer, double clicking the Tableau .twbx file does not cause any issue and you are able to open the file.  

 

Cause

The Windows UAC access level prevents Tableau Desktop from seeing or accessing the files on the network drive.
Lösning
Work with your IT Team to address this Windows management task in your company's environment. The below information from Microsoft's website has multiple solutions to resolve this behavior: Mapped drives are not available from an elevated prompt when UAC is configured to "Prompt for credentials" in Windows

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Knowledge-artikelnummer

001471038

 
Laddar
Salesforce Help | Article