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Unknown / Dummy users are being created in Tableau Cloud when using Microsoft Entra ID provisioning service

Udgivelsesdato: Feb 27, 2025
Beskrivelse

Site Administrator may see an unknown/dummy user they do not recognise in their User list. The User will be set as "Unlicensed" and use Tableau Authentication. The username will also not appear to be a valid email.

Cause

Note: The Entra ID setting "Sync all users and groups" is not supported with Tableau Cloud. 

The SCIM (System for Cross-domain Identity Management) is currently supported in Tableau Cloud for the following IdPs:
  • Okta
  • OneLogin
  • Microsoft Entra ID
Løsning

These unknown/dummy users are being created by the Microsoft Entra provisioning service.

As a workaround for the issue, discontinue use of the sync tool. One way to do this is to change the Tableau Cloud Site Admin's Tableau password (and do not update it in MS).

Vidensartikelnummer

001471110

 
Indlæser
Salesforce Help | Article