Loading

Error "The load was not able to complete successfully" When Opening .twbx File

Дата публикации: Jun 6, 2024
Описание

When opening a Tableau packaged workbook (.twbx), publishing a workbook to Tableau Server, or copying a sheet from a large (~2GB or more) workbook, the following error may occur:

 

Error Occurred while trying to load the Workbook <file path>. The load was not able to load successfully.

 

Common messages associated with this issue and the above message include the following:

Error(<number>,<number>): no declaration found for element 'document-format-change-manifest' (id: <file path>)
Error(<number>,<number>): attribute 'column' is not declared for element 'manual-sort' (id: <file path>)
Error(<number>,<number>): attribute 'direction' is not declared for element 'manual-sort' (id: <file path>)

Error Code: A19C3D8C

Error opening archive file. Invalid twb or twbx file.

 

Cause

The Tableau workbook was saved in a newer version of Tableau than the version you are using to open the workbook.

Решение

Verify that you are using the latest version of Tableau Desktop or Server. To check the Tableau Desktop version, open Tableau Desktop, and select the Help menu > About Tableau.


To check your Tableau Server version, click the Information icon in the top right corner, and select About Tableau Server.

To download the latest version of Tableau Desktop, go to our Product Downloads and Release Notes page.

Дополнительные ресурсы

Also see:

Error "The load was not able to complete successfully" Opening Workbook on Tableau Desktop

Error A19C3D8C is related to a corrupt workbook file. You may need to work/recover from a backup copy of the twbx file. 

Error A19C3D8C "Error getting archive file info. File name length is 269, which is greater than the 260 character limit" Opening Packaged Workbook

 

Номер статьи базы знаний

001471331

 
Загрузка
Salesforce Help | Article