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Error "The product key is invalid" Activating Tableau Desktop 10.5 or Older Using Key that Starts With TC

Udgivelsesdato: Jan 29, 2025
Beskrivelse

When activating Tableau Desktop using a new product key that starts with the letters TC, the following error occurs:


The product key is invalid. To avoid a mistyped key, copy the product key directly from the Tableau Customer Portal or from your Tableau Invoice.
 
or 

The product key is invalid. Unspecified exception: ​(..)
 

Cause

New product keys starting with the letters TC are not recognized by Tableau Desktop versions released before version 2018.1.

Løsning

If you have verified that the product key was entered correctly, and the key starts with the letters TC:

Upgrade Tableau Desktop to a currently supported version of the product. For more information, see Upgrade Tableau Desktop.

 

Yderligere ressourcer


Tableau Desktop downloads
 

Vidensartikelnummer

001471461

 
Indlæser
Salesforce Help | Article