Issue
In some cases, after activating a Creator license when Tableau Server was previously using a trial license, Server Administrators may be unable to log in, and will be prompted with the following error:
Your account is not licensed.
For help, contact your Tableau Server administrator.
Tableau Server Administrators will always occupy the highest license activated on the Tableau Server environment. If a lower amount of Creators are purchased than were active with the trial license, some Server Administrators may be unlicensed.
001471619

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.