TSM Application Server Does Not Start After Configuring SAML

Option 1

Change the existing certificate extension to .crt

Option 2

Create a self-signed certificate to confirm that the issue is, in fact with the certificate:

Please note that below solutions should only be used until a commercial cert can be obtained.  Please see our “Configure SSL for External HTTP Traffic to and from Tableau Server” article for more information.

If using Linux:

1. Create the .Key File:

   openssl genrsa -out <yourcertname>.key 4096
   

2. Create the .csr File:

   openssl req -new -key <yourcertname>.key -out <yourcertname>.csr
   

3. Create the .crt File:\

   openssl x509 -req -days 1825 -in <yourcertname>.csr -signkey <yourcertname>.key -out <yourcertname>.crt
   

If using Windows:

1. Navigate to C:\Program Files\Tableau\Tableau Server\<version>\apache\bin

2. Create the .Key File:

   openssl.exe genrsa -out <yourcertname>.key 4096
   

3. Create the .csr File:

   openssl.exe req -new -key <yourcertname>.key -out <yourcertname>.csr -config ..\conf\openssl.cnf
   

4. Create the .crt File:

   openssl.exe x509 -req -days 1825 -in <yourcertname>.csr -signkey <yourcertname>.key -out <yourcertname>.crt