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Extract Refresh on Tableau Server Fails With Error "Temporary File Is Locked By Another Process: Flock(): Resource Temporarily Unavailable"

Date de publication: Mar 6, 2025
Description

Extract refresh job on Tableau Server failed with the following error:
 

file is locked by another process: flock(): Resource temporarily unavailable
 

or
 

com.tableausoftware.nativeapi.exceptions.DataSourceException: Hyper API: Could not connect to the Hyper server.

 

 

The error is encountered upon querying the .tmp files or .hyper files that are generated during extract refresh.
 

Cause

This is caused by the security/anti-virus software e.g. McAfee that is running on the machine hosting Tableau Server.

 

Résolution
Check if the security or anti-virus software is running on the server hosting Tableau Server and exclude the following directories from scanning as it can cause conflict with Tableau Server using the directory/file upon running extract refresh jobs.

 /opt/tableau/tableau_server/
 /data/tableau
 
Numéro d’article de la base de connaissances

001471725

 
Chargement
Salesforce Help | Article