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Unable to Add Initial User Account with External LDAP Identity Store

Date de publication: Mar 31, 2026
Description

When setting up an initial user account on Tableau Server after configuring an external LDAP identity store and using a JSON configuration file to set up the identity store, the user may fail to be created and you may see the following error message in the Vizportal logs:

java.lang.IllegalArgumentException: parameters cannot be null

Cause

Your JSON configuration file contains blank or missing entries.
Résolution
Use the Tableau Identity Store Configuration Tool to generate a new LDAP configuration tool or generate the commands you need to modify your existing configuration.
Numéro d’article de la base de connaissances

001472034

 
Chargement
Salesforce Help | Article