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Backgrounders Showing as Busy in TS Web UI Status page

Publiceringsdatum: Apr 28, 2025
Beskrivning

Backgrounders constantly showing busy in the TSM Web user interface status page. Additionally, you may notice that many jobs including "cleanup crashed backgrounder jobs" are stuck in pending status. 

Cause

Encrypted SMTP connections are not supported. 
Lösning
As a Tableau Server Administrator, remove encrypted SMTP settings and restart Tableau Server. After all the pending jobs were completed the backgrounders returned to being active.  
Knowledge-artikelnummer

001472042

 
Laddar
Salesforce Help | Article