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Subscription Failed With Unknown Error On Tableau Server

Date de publication: Feb 20, 2025
Description

Subscriptions failed with with unknown error and the following errors are found in backgrounder logs.

454 Throttling failure: Maximum sending rate exceeded
454 Throttling failure: Daily message quota exceeded

Cause

These errors are provided by Amazon Simple Email Service (Amazon SES) Account. It occurs when the limit is reached with SMTP.
 
Résolution

Verify if Amazon Simple Email Service is used, and check the following documents for resolution.
Errors Related to the Sending Quotas for Your Amazon SES Account
How to handle a "Throttling – Maximum sending rate exceeded" error
 

Numéro d’article de la base de connaissances

001472359

 
Chargement
Salesforce Help | Article