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Could Not Connect To /api/0.5/licensing/productkeys

게시 일자: Dec 27, 2025
상세 설명

The following error occurs upon deactivating or activating a current Tableau Server product key:

Error: "Could not connect to /api/0.5/licensing/productKeys/<tableau server product key>" 

Cause

Communication with the Tableau Licensing servers is blocked and the full port range is not open and all of the needed websites are not white listed. 
솔루션

Ensure that all of the licensing web sites are white listed and the licensing port range is open:

Windows: 
Tableau Services Manager Ports

Linux:
Tableau Services Manager Ports

Knowledge 기사 번호

001472398

 
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