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Could Not Connect To /api/0.5/licensing/productkeys

發佈日期: Dec 27, 2025
描述

The following error occurs upon deactivating or activating a current Tableau Server product key:

Error: "Could not connect to /api/0.5/licensing/productKeys/<tableau server product key>" 

Cause

Communication with the Tableau Licensing servers is blocked and the full port range is not open and all of the needed websites are not white listed. 
解決方案

Ensure that all of the licensing web sites are white listed and the licensing port range is open:

Windows: 
Tableau Services Manager Ports

Linux:
Tableau Services Manager Ports

知識文章編號

001472398

 
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Salesforce Help | Article