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Adding And Removing Users From Groups In Tableau Server or Tableau Cloud Does Not Update Subscriptions

Date de publication: Apr 28, 2026
Description

When users are subscribed to a view as a group, adding or removing users to that group does not update subscriptions to match. For example: If a user is removed from a group, they will continue to receive subscriptions to any views they were subscribed to as a part of that group.

Cause

Behavior is currently as designed, as documented in Online help: 
Create a Subscription to a View or Workbook
 

Résolution
Workaround is to update permissions to deny users access to workbooks altogether and allow access based on group membership. A user who is removed from groups that allowed access will no longer continue to receive subscription emails with rendered views, although they will receive subscription emails until the subscription is manually deleted. Those subscription emails will contain a message stating the view could not be rendered and an links to the view will lead them to a blank Tableau Server page.
Ressources supplémentaires

To voice your support for the inclusion of this enhancement in a future product release, add your vote to the following Community idea:
Dynamic vs Static Group Subscriptions

Numéro d’article de la base de connaissances

001472462

 
Chargement
Salesforce Help | Article