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Error "Tableau Server could not authenticate you automatically. Sign in using your Tableau Server credentials."​ After Attempting to Login

Дата публикации: Feb 24, 2025
Описание
When attempting to login to Tableau Server after configuring Kerberos, the following error might occur: 
"Tableau Server could not authenticate you automatically. Sign in using your Tableau Server credentials."​

Additionally, an error similar to the following can be found in the httpd error.log:
 "gss_display_name() failed: A required input parameter could not be read: An invalid name was supplied (, Unknown error), referer: <URL of Tableau Server>" 

Cause

Certain values in regards to Kerberos are case sensitive. If the "gateway.public.host" does not exactly match DNS and what's configured in the .keytab, etc, Kerberos Authentication will fail.
 
Решение
Update "gateway.public.host" value to ensure it matches the case returned from the DNS. If the DNS returns all lowercase, ensure that "gateway.public.host" is all lowercase. 
Номер статьи базы знаний

001472582

 
Загрузка
Salesforce Help | Article