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Unable to Launch Tableau Desktop on HP Touchscreen Computer

Julkaisupäivä: Jun 2, 2026
Kuvaus
When trying to launch Tableau Desktop on an HP touchscreen computer, nothing happens.

Cause

Wacom AES Digitizer driver versions 7.3.4.35 and 7.3.4.34 are incompatible with Tableau Desktop.

HP Customer Support - Software and Driver Downloads
https://support.hp.com/us-en/drivers/laptops
Ratkaisu
Work with your IT team to install the recommended digitizer driver from the HP website.
Lisäresurssit

Knowledge-artikkelin numero

001472589

 
Ladataan
Salesforce Help | Article