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Unable to Launch Tableau Desktop on HP Touchscreen Computer

Date de publication: Apr 24, 2026
Description
When trying to launch Tableau Desktop on an HP touchscreen computer, nothing happens.

Cause

Wacom AES Digitizer driver versions 7.3.4.35 and 7.3.4.34 are incompatible with Tableau Desktop.

HP Customer Support - Software and Driver Downloads
https://support.hp.com/us-en/drivers/laptops
Résolution
Work with your IT team to install the recommended digitizer driver from the HP website.
Ressources supplémentaires

Numéro d’article de la base de connaissances

001472589

 
Chargement
Salesforce Help | Article