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Unable to Launch Tableau Desktop on HP Touchscreen Computer

Publiceringsdatum: Apr 24, 2026
Beskrivning
When trying to launch Tableau Desktop on an HP touchscreen computer, nothing happens.

Cause

Wacom AES Digitizer driver versions 7.3.4.35 and 7.3.4.34 are incompatible with Tableau Desktop.

HP Customer Support - Software and Driver Downloads
https://support.hp.com/us-en/drivers/laptops
Lösning
Work with your IT team to install the recommended digitizer driver from the HP website.
Ytterligare resurser

Knowledge-artikelnummer

001472589

 
Laddar
Salesforce Help | Article