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Web Browser Does Not Prompt For A Client Certificate After Configuring Mutual SSL Authentication

Publiceringsdatum: Apr 28, 2025
Beskrivning

After configuring mutual SSL authentication, Google Chrome and Firefox do not prompt for a client certificate so it's unable to sign in to Tableau Server through Chrome and Firefox.
But IE works fine.

Cause

TLS v1.3 is not yet supported by all components of Tableau Server.
Lösning
1. Run following command to check value of ssl.protocols 
tsm configuration get -k ssl.protocols
2. If TLSv1.3 is not disabled, disable TLSv1.3.
  Please refer to 3. Disable older versions of TLS for details.
 
Knowledge-artikelnummer

001472755

 
Laddar
Salesforce Help | Article