When attempting to login to Tableau Cloud or Tableau Server using SAML with AD FS, the following error occurs:
The sign-in was unsuccessful. Try again.
The below error is also displayed in the tableau_authentication log (found under Step 7 when configuring SAML on Tableau Cloud).
Response has invalid status code urn:oasis:names:tc:SAML:2.0:status:Responder, status message is null
Try the below options, in the following order, to resolve the issue:
Set-ADFSRelyingPartyTrust -TargetName <MyRelyingPartyName> -EncryptClaims 0
Add-PSSnapin Microsoft.Adfs.PowerShell
Contact your IdP provider for assistance with an investigation as to why the SAML response is throwing a Responder status instead of Success, as they are the best resource for determining what about the exchange they are not configured to accept.
Note: While we make every effort to keep references to third-party content accurate, the information provided might change without notice.
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