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Error "Gateway Timeout" or "ERR_NETWORK_ACCESS_DENIED" and Redirect to [::1] URL when Connecting to a Data Source via OAuth

Udgivelsesdato: Apr 13, 2024
Beskrivelse

Issue

When authenticating to a data source that uses OAuth authentication, the browser window displays [::1] as the URL and errors similar to the following are displayed:
 

Gateway Timeout The requested URL couldn't be resolved

or
 

ERR_NETWORK_ACCESS_DENIED
 

Cause

Google's security protocols require using the default browser for authentication.
Tableau Desktop attempts to access the IPv6 localhost in the browser, unless the proxy server is configured to bypass the IPv6 localhost.


 

Løsning

Work with your local IT to try one of the following solutions.

 

Option 1

If the Proxy Server is enabled in Local Area (LAN) Settings of Internet Options:
Enable "Bypass proxy server for local addresses" and then click in Advanced and add [::1] as an Exceptions.

 

Option 2: 

or "Automatically detect settings or "Use automatic configuration script" is enabled in Local Area (LAN) Settings of Internet Options:
Speak with the local IT team to bypass [::1] addresses in the local proxy.

 

Option 3:

Confirm with IT that the IPV6 local address [::1] is not blocked in the corporate network. 



If the above solutions do not resolve the issue, consider engaging Google support for further troubleshooting.

 

Yderligere ressourcer
See Create Authorization Credentials at Google for more information about the loopback IP address. 
Vidensartikelnummer

001472828

 
Indlæser
Salesforce Help | Article