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Registration Button Unavailable or Greyed Out

Publish Date: Feb 28, 2025
Description
When attempting to register Tableau Desktop, the "Register" button on the Registration dialog box may be unavailable (or greyed out).

Cause

Not all fields in the Registration form have been completed, or at least one of the field entries is not valid.
Resolution
Check the registration form for field labels in red to determine if any fields are invalid or missing.  Once all the required fields are completed, the registration button will be available.

For example, a single letter is not a valid entry for the Last Name field.
Knowledge Article Number

001472945

 
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Salesforce Help | Article