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Verifying Tableau" Message Persists and Install Does Not Complete

Udgivelsesdato: Apr 13, 2024
Beskrivelse
When installing Tableau Desktop on a Mac, the below message displays, and install does not complete: 
Verifying "Tableau"

Verifying Tableau

Cause

Mac OS X Gatekeeper is preventing Tableau Desktop from launching.

 
Løsning

Option 1 - Open Tableau Desktop with full permissions. 

  1. Right-click (or Control-click) Tableau Desktop and choose Open 
  2. When the "Are you sure you want to open it?" warning displays, choose Open again. 

Option 2 - Open the installation package from inside the installer tool

  1.  From the Finder in Mac OS X, hit Command + Shift + G and enter the following path: /System/Library/CoreServices/
  2. Locate the app named “Installer.app” from this directory and launch it directly
  3. Navigate to the .pkg file that is stuck on verifying and select to open it.
Yderligere ressourcer
If no "Open" option is available, go to System Preferences to change the Gatekeeper options. 

For more information about the Gatekeeper, see OS X: About Gatekeeper 


 
Vidensartikelnummer

001473079

 
Indlæser
Salesforce Help | Article