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Background Maps Do Not Render When Exporting to Image

Publiseringsdato: Feb 23, 2026
Beskrivelse
When exporting a worksheet or dashboard from Tableau Server to PDF or image (PNG), the background map might not render. The background map renders correctly when viewing the view in a web browser.

Cause

The computer hosting Tableau Server cannot access the mapping servers.
Løsning
Ensure that Tableau Server can connect to the mapping servers. For more information, see Maps Do Not Display on Tableau Server.
Flere ressurser
As a troubleshooting step, disable client-side rendering by using the ?:render=false URL parameter. If the map no longer renders in a browser, then this article applies. If the map still renders after disabling client-side rendering, it may be a different issue.


Knowledge-artikkelnummer

001473101

 
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Salesforce Help | Article