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Error "SMTP host is unreachable" in Background Tasks when Subscriptions Should Send

Udgivelsesdato: Feb 11, 2025
Beskrivelse
Scheduled subscription emails might not send as expected and when reviewing background tasks, the following error might correspond to those failures:

com.tableausoftware.model.workgroup.service.subscriptions.SubscriptionRunner$SMTPServerException: SMTP host unreachable

Cause

Tableau Server is unable to reach the SMTP host.
Løsning
Work with your IT team to ensure that the computer running Tableau Server can access the SMTP host.
 
Vidensartikelnummer

001473122

 
Indlæser
Salesforce Help | Article