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SAML Error "Our entity is not the intended audience of the assertion"

Publiceringsdatum: Apr 7, 2026
Beskrivning
When accessing Tableau Server with SAML authentication, SAML authentication fails with the message "SAML Authentication Failed, please contact the administrator." and the following is seen in the Vizportal debug logs:

Our entity is not the intended audience of the assertion

Cause

The URL within the <AudienceRestriction><Audience>https://tableaudev.tsi.lan</Audience></AudienceRestriction> does not match the Entity ID configured on the SAML tab of the Configure Tableau Server utility.
Lösning
Have the customer work with their IdP team to make sure the value in the Audience XML tag matches the Entity ID of configured on the SAML tab of the Configure Tableau Server utility.
Knowledge-artikelnummer

001473219

 
Laddar
Salesforce Help | Article