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With SAML Logout Enabled the "Sign Out" Button Is Missing in Tableau Cloud or Server

Publiceringsdatum: Jun 3, 2025
Beskrivning
When logged in to Tableau Server or Tableau Cloud using SAML authentication, the sign-out button is missing.

Cause

The SingleLogoutService element is missing from the metadata XML.
Lösning
Ensure the Identity Provider is generating the following element in the IDPSSODescriptor block in its SAML metadata:

<md:SingleLogoutService Binding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" Location="IDP-URL-HERE/<slo-endpoint>" />



 
Ytterligare resurser

The SingleLogoutService binding must be set to HTTP-POST.
For Tableau Server, the setting wgserver.saml.logout.enabled must be set to true.

Tableau Help: SAML Requirements

 

Community Article: https://community.tableau.com/s/question/0D54T00001DCHJFSA5/hi-i-just-configure-the-mfa-with-google-the-issue-now-is-that-we-are-missing-the-sign-out-option-on-tableau-online-any-suggestion-on-how-to-enable-this-option

Knowledge-artikelnummer

001473298

 
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