Error "(50003, 71000,19002) LM_TS_OPEN_ERROR Tableau could not access Trusted Storage." When Opening Tableau on a Mac

Option 1: Enable Execute permissions on the private/tmp folder.

1. Close Tableau Desktop.
2. To verify the permissions on the private/tmp folder, open Terminal and then run the following commands in order:

   cd /
   cd /private
   ls -l

   If the first column of the text displayed reads drwrwrw, the tmp folder does not have the Execute permissions that FlexNet requires to successfully activate Tableau Desktop.

3. Ensure that the root user is enabled. For more information, see Enabling and using the root user in OS X in Apple KB.

4. Set the private/tmp folder permissions to Execute. In Terminal, type each of the following commands in order, press Enter after each command: 

   sudo -s pwd <root_password> 
   whoami
   chmod 1777 tmp
   ls -l

   The first column should now display drwxrwxrwt or drwxrwxrwx.
5. Open Tableau Desktop and try to activate again.

Option 2: Correct the permissions of the Temporary (/TMP) folder as needed. 

To learn how to change permissions for files, folders, or disks on a Mac, please refer to Apple's knowledge base article.

Option 3: Upgrade the OS

If the Operating System is not up to date, please upgrade to the last OS for Sierra Mac.